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Have questions about our services? We've got all the answers you need.
Outsourcing QA allows businesses to benefit from specialised expertise, cost savings, scalability, and focus on core activities.
If your business lacks QA expertise, faces resource constraints, seeks cost savings, or aims for scalability, outsourcing SQA may be suitable. Learn more signs that indicate your business needs to outsource Quality Assurance
Outsourcing can provide additional expertise, flexibility, scalability, and cost-effectiveness while complementing in-house capabilities.
Assurdly handles a wide range of projects, including software development, QA, product management, compliance, and project management.
Assurdly holds certifications such as ISO 9001 for quality management and ISO/IEC 27001 for information security management.
Penalties in contract agreements may vary based on project specifics but typically include clauses related to missed deadlines, quality standards, and breach of contract.
Assurdly ensures IP protection through non-disclosure agreements, restricted access, and secure data handling practices.
Assurdly maintains regular communication through emails, status meetings, project management tools, and dedicated communication channels.
Each project is assigned a dedicated project manager or technical product manager who serves as the main point of contact throughout the collaboration.
Assurdly adjusts working hours and leverages communication tools to ensure effective collaboration across different time zones.
Clients can voice concerns to their project manager, and Assurdly will take necessary actions to address issues and ensure client satisfaction.
Assurdly provides services in software development, QA, product management, compliance, project management, and more.
Assurdly operates during standard business hours, with flexibility to accommodate project needs and time zones.
Assurdly communicates progress through regular updates, status reports, meetings, and collaboration tools, tailored to client preferences.
Assurdly offers post-delivery support such as maintenance, troubleshooting, updates, and enhancements based on client needs and agreements.
Assurdly ensures confidentiality and non-disclosure to prevent competitors from accessing your software unless specified otherwise.
Assurdly employs strict security measures, including NDAs, access controls, encryption, and secure data handling practices, to protect confidential information.
Assurdly ensures IP protection through non-disclosure agreements, restricted access, and secure data handling practices.
Assurdly maintains regular communication through emails, status meetings, project management tools, and dedicated communication channels.
Assurdly customises SQA and project delivery practices to align with client requirements, ensuring flexibility and adaptability.
Assurdly adjusts working hours and leverages communication tools to ensure effective collaboration across different time zones.
Yes, Assurdly provides clients with a budget estimate and proposed timeline based on project requirements and scope before commencing the project.
Clients can discuss scope changes with their project manager, who will assess the impact on timeline and budget and coordinate necessary adjustments.
Assurdly ensures a smooth transition by providing adequate handover, documentation, and training to new staff/resources joining the project.
Assurdly requires project specifications, requirements, goals, and any relevant documentation to commence work effectively.
Assurdly maintains transparency, adheres to industry best practices, provides regular updates, and prioritises client satisfaction to build trust and deliver as promised.
Assurdly is equipped to handle multiple changes during the project by assessing their impact, prioritising tasks, and adjusting resources accordingly.
Assurdly recruits new talents through a rigorous selection process based on qualifications, expertise, experience, and cultural fit.
Assurdly sits across product delivery and engineering management. We help define the product, manage delivery, coordinate engineering, support QA, align stakeholders and move the product towards launch. Where a client does not have the required engineering capacity, we can also support sourcing or coordinating an ad-hoc delivery team.
Yes. We work with founders, teams and organisations at different stages. If the product is still an idea, we help clarify the problem, define the scope, shape the requirements and create the delivery path needed to move it towards a working product.
Yes. We support the full path from idea clarification, problem framing, requirements gathering and roadmap planning to engineering coordination, QA, launch readiness, handover and post-launch support.
Yes. We support existing products that need improvement, rewrite, rebuild, stabilisation or stronger delivery management. This is useful where the internal team needs support without being pulled away from existing priorities.
We are not positioned as a traditional development shop. However, where the client does not have the required engineering capacity, we can help source, coordinate or manage an ad-hoc engineering team as part of the product delivery engagement.
We work alongside your existing team. Assurdly helps with product structure, requirements clarity, delivery planning, QA, stakeholder management, engineering coordination, reporting and launch readiness so the team can execute with clearer direction.
Assurdly employs comprehensive testing methodologies throughout the Software Development Lifecycle (SDLC), including unit testing, integration testing, and user acceptance testing.
Bugs in custom software are promptly addressed by Assurdly's development and QA teams, with fixes implemented and tested thoroughly before deployment.
We usually need the product idea, business objective, current documentation, key stakeholders, existing designs or requirements where available, technical context, timelines, constraints and access to the people involved.
Depending on scope, you receive defined product scope, an execution roadmap, coordinated delivery support, QA evidence, release readiness feedback, stakeholder reporting, documentation, handover support and a product structured for real-world use.
Discovery and definition can run as a short sprint, while full product delivery support runs according to the product timeline. The scope is agreed based on whether the product is at idea stage, already in build, being rebuilt or preparing for launch.
No. We work alongside internal leads and department owners. Assurdly adds the PMO structure, governance rhythm, reporting discipline and independent oversight needed to keep initiatives visible and moving.
We support cross-functional initiatives across departments such as HR, Compliance, Engineering, Operations, Product and other business teams. The focus is not limited to software delivery; it is about helping important organisational initiatives move from plan to closure.
Yes. This service is designed for organisations managing a portfolio of initiatives across departments, where leadership needs one clear view of progress, risks, blockers, ownership and next steps.
Yes. We start with a review of scope, ownership, dependencies, blockers and current reporting, then agree a practical route to get the initiative moving again and bring it to closure.
We coordinate teams, departments and vendors against one plan, one reporting rhythm and agreed delivery criteria. The goal is to reduce silos, clarify ownership and make commitments visible.
We provide a clear weekly view of progress, risks, dependencies, decisions required, ownership gaps and what has changed since the last update. The report is designed to show evidence of movement, not just activity.
An independent program or PMO review typically runs for two to four weeks. Ongoing PMO support runs according to the organisation’s initiative timeline and continues until agreed closure, handover or transition.
Yes. We can support one initiative, several related workstreams or a wider portfolio of initiatives across departments. The scope depends on what needs stronger governance, visibility, reporting and follow-through.
No. We can work alongside your internal QA team, provide one-off testing support where you need extra capacity, or act as an embedded QA function on a retainer where there is no dedicated QA team in place.
Yes. Most of our testing work is on products built by internal teams or third-party vendors. We work from requirements, user journeys, API documentation, business rules, expected behaviour and what we observe during testing.
Both. We support one-off testing for specific products, releases, workflows or integrations, and retainer-based QA support for teams that need ongoing testing across their delivery lifecycle.
We provide functional testing, usability testing, API and integration testing, performance and load testing, regression testing and test automation based on the product risk and engagement scope.
Yes. API automation is included where APIs are in scope. Frontend automation can also be provided based on the client’s need, product stability and whether automation will add value beyond manual testing.
Yes. We validate integrations with regulated payment and verification rails, including NIBSS services, by testing the expected flows, API behaviour, data exchange, error handling and readiness for operational use.
You receive testing evidence based on the agreed scope. This may include a test strategy, defect register, test execution results, coverage notes, usability observations, performance results where applicable, automation assets and readiness feedback for release or next steps.
No. We can review existing processes, unclear processes or situations where no formal process exists. Where a process exists, we identify what is not working. Where it does not exist, we help define the structure, ownership and rhythm required for the work to function properly.
No. This is also useful for organisations that are scaling and need systems, structures and processes in place before increased volume, customers, teams or operational load exposes the gaps.
Yes. Process improvement depends on understanding real work, not only documented policy. We usually speak with process owners, team members and stakeholders involved in the work.
Not necessarily. Many process issues are caused by unclear ownership, weak handoffs, poor sequencing, missing reporting rhythms or gaps in accountability. Technology may support the improvement, but it is not always the solution.
Yes, where required. Assurdly does not only identify the gap; we can work with the team to close it, support rollout and monitor whether the improvement is addressing the original issue.
We use the original pain point as the reference point. After implementation, we monitor whether the change has improved the issue it was meant to solve, such as delays, handoffs, visibility, ownership or reporting.
You receive a clear view of the current process or gap, identified bottlenecks, improvement opportunities, agreed actions, ownership recommendations and tracking on whether the implemented changes are working.
We support readiness, coordination and documentation, but the formal relationship with the regulator, assessor, partner or certifying body remains yours. Where required, we help prepare the evidence, organise the process and support your team through the engagement.
We provide compliance readiness, documentation, process and delivery support, not legal opinion. Where a legal interpretation or formal compliance opinion is required, we work alongside your counsel, compliance officer or appointed advisor.
Yes. We have supported licence-readiness work, including Fincra’s MSB licence process and Woven’s PSSP-related work. We help identify what is missing, prepare documentation, coordinate stakeholders and support the readiness process required for application or review.
Yes. We can help teams prepare for certification by coordinating policies, processes, control evidence, ownership, documentation and assessor readiness. For OnePipe, Assurdly supported ISO 27001 management and readiness coordination.
Yes. We support AML program setup for teams operating in regulated spaces. This can include policy documentation, process design, workflow definition, ownership clarification, evidence organisation and readiness for review.
Yes. Where a new product is being built in a regulated space, compliance readiness can be included as part of the product delivery scope so licencing, certification, operational controls and documentation are not treated as afterthoughts.
We usually need the target licence, certification, assessment or partner requirement, any existing policies or documentation, current operational workflows, product context, team ownership structure and any known gaps or deadlines.
Depending on scope, you receive a readiness assessment, gap findings, policy and process documentation, control evidence, AML or compliance program artefacts, assessor preparation, stakeholder tracking and a clear view of what is ready, missing or still in progress.
No. It complements your recruitment process. Assurdly provides evidence from the candidate’s participation in the program, including completed tasks, assignments and feedback observed during the program period. Final selection, interviews, offers, contracts and onboarding remain with your organisation.
It is not a traditional recruitment service. It is a structured work readiness program built from Assurdly’s delivery environment, where candidates complete practical work and are observed on how they communicate, follow instructions, respond to feedback and complete assigned tasks.
Assurdly works across product, quality, project and technology delivery, so the program is built around the behaviours needed in real work environments: communication, ownership, attention to detail, follow-through, response to feedback and quality of execution.
Employers receive a Candidate Readiness Profile with the candidate’s completed coursework, assignments, practical tasks and participation feedback from the program. This gives employers a clearer view of how the candidate engaged with the work during the program period.
Yes. Where suitable candidates are available, employers can share their vacancy and receive candidate profiles based on program participation, completed work and observed feedback. Your usual interviews and hiring checks still remain in place.
Yes. Your candidates can join an Assurdly-managed program where they complete coursework, assignments, practical tasks and reporting requirements. Assurdly then shares their participation feedback and readiness profile from the program.
No. Participation gives you additional evidence to support your decision. The hiring decision remains entirely yours.
The standard program runs for four weeks, but it can be customised to suit the organisation’s objectives, candidate volume and assessment scope.
A Candidate Readiness Profile includes the candidate’s completed coursework, assignments, practical tasks and participation feedback from the program, giving employers a clearer view of how the candidate worked during the assessment period.
No. Candidates must meet Assurdly’s readiness standard before they are recommended. Completion of the program does not guarantee recommendation, hiring or progression. The program provides observed evidence and readiness data to support your decision, but it does not remove every hiring risk or guarantee future workplace behaviour.
It is an application supported by implementation and operating models. Assurdly owns the application, and it can be deployed for your organisation, managed on your behalf or accessed through approved partner platforms depending on your preference and eligibility.
Where direct NIBSS connectivity is required, the application can ride on Assurdly’s NIBSS-in-a-Box infrastructure and consume the relevant mandate and debit services. Where a partner platform is used, the direct debit capability may be accessed through that partner’s approved arrangement.
Yes. Eligible institutions that want more control can deploy the application within their own infrastructure, subject to the agreed technical, security and operating requirements.
Yes. A managed hosted model can be agreed where the client prefers Assurdly to support the platform layer based on the approved operating arrangement.
Yes. Where appropriate, clients can access direct debit capability through approved partner platforms that already use or extend Assurdly’s Direct Debit Platform. This is useful for businesses that want to start faster without managing the full platform deployment.
It is useful for lenders, mortgage banks, financial institutions, subscription businesses, schools, cooperatives, utilities, insurance providers, pension providers, aggregators and other businesses that depend on recurring or scheduled collections.
The application supports mandate creation and management based on the approved operating model. This may include electronic mandates, paper mandate workflows, fixed mandates, variable mandates and partial debit scenarios where applicable.
Yes. Where the mandate and configuration permit it, the platform can support partial debits, allowing a business to collect less than the full expected amount when necessary. This is especially useful for loan repayment and flexible collection scenarios.
Yes. Operations teams can manage mandates and transactions from the dashboard, while product or engineering teams can embed mandate creation and collection activity into existing systems through API.
Depending on scope, you receive access to the Direct Debit application, configured mandate and collection workflows, user roles, API and webhook setup where required, testing support, documentation, handover and operational visibility for recurring collections.
Timelines depend on your participation route, deployment preference, customer data readiness, technical environment and stakeholder availability. The value of the application is that the core mandate and collection infrastructure already exists, reducing the need to build from scratch.
It is a product supported by implementation services. Your institution receives a reusable middleware layer, while Assurdly supports the readiness, configuration, testing, coordination and handover work required to prepare the integration for production.
No. NIBSS-in-a-Box does not replace NIBSS. It is Assurdly’s reusable integration infrastructure that helps eligible institutions connect to approved NIBSS services through a structured middleware layer.
No. Your institution still needs the required licence, approvals, onboarding, credentials and production activation from NIBSS. NIBSS-in-a-Box helps structure the integration journey so those requirements are handled more efficiently.
It supports eligible NIBSS payment, collection, mandate, identity, verification and related financial infrastructure services based on your institution’s licence, approval and service scope. The exact services are confirmed during readiness and scoping.
NIBSS services can change, evolve or be replaced. This page focuses on the value of the reusable integration layer rather than maintaining a fragile catalogue of service names. The actual scope is agreed based on your institution’s eligibility and current requirements.
Yes. Where applicable, NIBSS-in-a-Box can support institutions preparing for newer NIBSS infrastructure and service transitions, including the National Payment Stack. The exact scope depends on NIBSS requirements, eligibility and the institution’s readiness.
The deployment model is agreed based on the institution’s operating preference, control requirements and technical environment. Where deployed within your infrastructure, your organisation can apply its own network, access-control and operational policies.
Yes. The integration is designed to sit between the institution’s internal systems and approved NIBSS services. Where core banking, ledger or internal system behaviour is required, Assurdly supports the alignment and testing needed for the selected service scope.
You need the appropriate regulatory authorisation, NIBSS onboarding and credentials, an approved deployment environment, access to the systems being integrated and representatives from the relevant internal teams.
Timelines depend on service scope, onboarding readiness, NIBSS access, internal system preparedness and production dependencies. The value of NIBSS-in-a-Box is that it reduces avoidable delays by structuring the journey from the start.
Depending on scope, you receive a deployed middleware layer, configured service access, testing and UAT support, documentation, handover support and production-readiness visibility.
