The Client: Fidelity Bank

Banking that suits your lifestyle
Fidelity Bank is a commercial bank with over 7.2 million customers, serviced across its digital banking channels. They are focused on select niche corporate banking sectors as well as micro, small and medium enterprises (MSMEs). The bank has recorded exponential growth in savings deposits over the last 12 years, with over 57% customer enrollment on its flagship mobile/internet banking products.

How we helped

The client needed to optimise the performance of their consumer application (online banking apps). They wanted to migrate their online banking applications to the cloud.

We supervised and managed the internal and external engineering team to ensure successful delivery of this project.

The client was able to successfully migrate their online banking applications to the cloud to enable a more seamless and secure online banking experience for their customers. With the successful migration to the cloud, the bank is now positioned to benefit from increased scalability, improved security, and reduced operational costs.

The successful delivery of the project is a result of the effective management and supervision of the engineering team, which ensured that the project was completed on time, within budget, and to the required quality standards. The end result is a robust and reliable online banking platform that can meet the evolving needs of the bank's customers and support the growth and success of the bank.

Key Takeaways

Cloud Migration: The orchestrated shift to the cloud enhanced Fidelity Bank's online banking performance and their customers' experience.
‍Optimised Banking Experience: The migration to the cloud resulted in increased scalability, security, and operational efficiency.
‍Collaborative Success: The partnership between stakeholders ensured a seamless transition from the shared platform to the owned space.